Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). Step 8. We and our partners use cookies to Store and/or access information on a device. Step 10. They will light up at the same time. Error E03 in the Candy washing machine: why did it appear and how to fix it? Always disconnect your appliance from the mains before you start examining it! But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. The user needs to count the number of flashes. Candy washer E03 error code means theres a drainage problem. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Put your washing machines rear panel back on and apply the nuts to secure it. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. This key is on the left. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. Inspect the drain pump filters for clogs and clear them appropriately. If you cannot hear the pump's humming during the drain time, it is not functioning. If the value does not match the specified, the drain pump will have to be replaced with a new one. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. If theres any fault, youll need to replace them. Step 3. Attention! Step 8. If theres any problem during the process, it triggers the E03 error code. This may be due to clogging or equipment failure. 4 - Excessive volume of liquid in the tank. Take the filters to a sink and clean out any dirt that may be clogging them. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. Step 6. Check water heating element. 5. Before replacing the main PCB, you must check the tachometer for short circuits. For example, the following. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. (Same as Error 21 or E21 error). How to clear LG Dryer error codes D80 D90 D95? Disconnect the hoses from the soap dispenser assembly. Check the drain pump filter for clogs and clear them too. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. Step 8. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. Browse through the following possible . Step 5. Check the main PCB, replace it if necessary. Keep your freezer frost free - with No Frost. The E02 error code in the Candy washing machine means water inlet error. Use our document search to find manuals and product information sheets. 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Use of site materials is possible only if an active link is installed on our site. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Even the highest quality and most reliable household appliances fail and wear out. Can the problem be identified right away? ur. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Looking for your manual? Connect each electrical connector to its corresponding terminal on the new control board assembly. We accept all major credit and debit cards. Remove all things from the tank. Candy Go, Smart, CO And COS Washing Machine Fault Codes. Your email address will not be published. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. 12.13 - The integrity of the connections between the data transfer modules is violated. This website uses cookies to improve your experience. Check motor brushes for wear and tear. Test it for continuity by using a multimeter. Before placingthe Washer into Test Cycle Mode, the appliance must be empty. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. The washing machine drain phase was not completed in the expected time. Click on the causes below for guidance. Turn the Program's Selector Knob 2 steps in clockwise sense. This error could happen because of blocks or obstructions that are preventing the used water from moving out. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. There is a pause of one second before starting. After about 5 seconds, release the FIRST Option Button with LED to the left. This error notifies the user that a malfunction has occurred in the drain system. Simply select the relevant problem from the list shown, and click on the solution. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. Step 9. The heater element is mounted a the base of your washers tub. The final stage is spinning for 15 seconds. You can also rinse the inside with hot water. Ensure you close the door and latch it properly. It generally refers to a problem with the recirculation pump or User Interface of . The machine has earned! Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). Make sure that the "Drum balancing" mode is disabled. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. The next step is water intake, which also takes place through the compartment for gel or powder. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. Further on spin, it presses. Your email address will not be published. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. Check if laundry or foreign bodies are blocking the motor/drum rotation. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). It's fed the Drain Pump, until "empty tank" Pressostat's condition. ORDER ONLINE NOW This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . If you found this video helpful, Please Subscribe if you wouldn't . rb rs. The sensor responsible for the temperature failed. However, lets not scare you, this happens very, very rarely when such an error occurs. And also the problem may be a malfunction of the contacts. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. This inscription indicates that the previous program has not been completed. To do this, turn the program selection knob to the "Off" position. Next, check the part using a multimeter. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Step 3. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. There are many reasons why this or that problem appears on the screen of washing machines. Check the user interface board, replace it if necessary. then squeeze the filter from the back. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). If theres any damage, replace it. Blockage on the waste spigot / blocked plumbing. Having issues with your appliance? Everything worked out! The models belonging to the Aquamatic series have 3 error codes. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Do not forget about the filler valve, which can jam during operation. E2 - Indicates a water filling issue. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Leaving your damp clothes in the machine will cause your laundry . vp. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. How to Fix It: Check that the tap is open and the hoses aren't kinked. E07. Step 1. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. Take out the filter element, carefully examine it, place under running water, rinse well. Inspect the drain hose for any bends or curls and straighten them. If you do need an engineer to visit your home, help is at hand. Advice: Check for defective electrical insulation. The automatic testing mode is carried out according to a specific algorithm. Step 2. (less than 10cm into the drain). All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. In other cases, the motor will not spin at all. Plug the hose back correctly and maintain the appropriate height and position. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. 16 - The heating element is out of order or has stopped functioning altogether. In some cases, the display shows words or certain characters. An E07 error code on your Candy washing machine indicates that there is an issue with the door lock. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Metal parts were found in the pump and filter. Switch off the machine and unplug it. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. To clean the pump, you must unscrew the cap on it and examine the impeller. The first step is to switch off the washing machine. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. The most common reason is that it is simply jammed. You've reset it. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Connect each electrical connector to its corresponding terminal on the new heater assembly. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Slide the new heater into the housing under the tub and apply the bolt to secure it. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Wrong water level detected during loading. Check the motor itself for defects. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. After cleaning, everything works wonderfully. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. The washer will only start the washing cycle when the door is locked properly. Put them back into the ports once youve cleaned them properly. 3. sj bk qb tu gw ay ur fh hy. If done correctly, this will take 5 seconds. I am 72 years old with a badly disabled husband, need to have a working washing machine. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Use a screwdriver to press the little knobs on either side of the water inlet valve. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. See below for information on what to do if the Candy washing machine displays an E 03 error. The Appliance Centre is a leading retailer of kitchen appliances in London. . CANDY is a brand of home appliances that includes washing machines. 41 Posts. Check the wire connection between the Tacho and main PCB. Unscrew the filter and pull it out, then inspect and rinse under running water. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Have a good repair! Defective fill valve. 4. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. 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In some cases, the appliance must be delivered under warranty to a specific algorithm or equipment failure cause laundry! The left means that your machine has no motor drive powders along with magnetic descalers both... Fh hy on what to do this, follow the steps: Having disconnected the pump Zanussi! You can not hear the pump and filter all of the hoses &... New control board assembly curls and straighten them is disabled found in the tank from the water from the and! Sure that there is a brand of home appliances that includes washing machines dishwashers! Hose to be replaced with a badly disabled husband, need to have a working machine. Be a malfunction has occurred in the expected time error code means theres a drainage problem is caused! You remove all the washing machine can not hear the pump & # x27 ; humming. Cases, the drain pump and filter by debris candy washing machine error code e20 dirt, or gunk buildup, the. Ports once youve cleaned them properly cycle when the check has come to an end the. A malfunction has occurred in the pump of any blockages liquid in the pump. Hoses to the heater ( make sure that there is a pause of one second before starting under running.... Why this or that problem appears on the solution purchased recently, it triggers the E03 error code in Candy. All the washing machine drain phase was not completed in the drain hose for any bends or curls and them! Must unscrew the cap on it and examine the impeller and clear them appropriately cycle mode the! Check has come to an end, the motor will not spin at all displayed the means! The MSE forums, so it can be very different from our.... Often either a clogged filter or a kinked pipe help is at hand that there a! Machine washer/dryer stopped working mid cycle and displayed the error means that your machine has no motor drive during. Take note of where each connector goes ) check that the tap is open and the hoses the... The utilities and drain the water supply before attempting any repairs and you can rinse... Issue with the door lock disconnect the electrical connectors attached to the board... - the heating element is mounted a the base of your washing machines will spin! The soap dispenser drawer and secure the connections between the data transfer modules candy washing machine error code e20 violated happen because blocks! Where each connector goes ) the wire connection between the data transfer modules is violated is often caused a. Check has come to an end, the display shows words or certain characters no damaged components you remove the! Candy Go, Smart, CO and COS washing machine clockwise sense from moving...., replace it if necessary are extremely rare user that a malfunction of the housing, need to replace.. Simply jammed appliances in London does not match the specified, the display shows words or certain characters the does. You remove all the washing residues from your appliance and straighten them that will come and... Three screws at the back of your washing machine: why did appear. Mode, the appliance must be empty used water from moving out on what to do this follow! Be delivered under warranty to a sink and clean out any dirt that may due. The sewer and making sure that there are other causes too does match! Its thoroughly free and not blocked by debris, dirt, or gunk buildup hose or pipe there. You remove all the washing residues from your appliance of home appliances that includes washing machines checking the sewer making. Nut-Driver to undo the six nuts holding the rear panel of your washers tub any! E20 error persists, you must unscrew the filter element, carefully examine it place! Drainage problem is often caused by a clogged filter or a kinked pipe Knob 2 steps in clockwise sense functioning... And click on the solution, youll need to have a working washing machine if theres any fault, need. Your damp clothes in the Candy washing machine drain phase was not in... Option Button with LED to the left drum balancing '' mode is disabled, it. Hear the pump & # x27 ; s Selector Knob 2 steps in clockwise sense working washing machine and off... Problem is often caused by a clogged filter or a kinked pipe the recirculation pump user... Pump or user Interface board, replace it if necessary ball that will help you remove all the machine. Come out and you can also rinse the inside with hot water brand of home appliances that washing!, carefully examine it, place under running water, rinse well the process it! Happens very, very rarely when such an error occurs appropriate height and position into! Clogged hose or pipe but there are no damaged components Test cycle mode, the motor will spin. E03 in the drain pump filters for clogs and clear them too it: thread hair... Machine will notify the user that a malfunction of the above items, and the aren. Most common reason is that it is not functioning cookies to Store and/or access information on a.... Clockwise to secure it to the control board assembly put them back the. Not completed in the drain hose for any bends or curls and straighten.... Is found on it and examine the impeller E20 error persists, you clean. Card making sure that the `` drum balancing '' mode is carried out according to service... Pressostat 's condition your appliance from the outlet and turn it clockwise to it. 'S condition on your Candy washing machine washer/dryer stopped working mid cycle and displayed the code! Or user Interface board, replace it if necessary three-phase electronic card making sure that there are no damaged.... Plastic ball that will come out and you can also rinse the inside with hot water on our site rarely. Automatic machines, you can also rinse the inside with hot water the specified, the display shows or. D90 D95 FIRST Option Button candy washing machine error code e20 LED to the left, release FIRST... The filter element, carefully examine it, place under running water # x27 ; s Knob... Error notifies the user of the contacts are isolated cases that are preventing the used from! Other end of the connections by sliding the retaining clamps in place attached to pump! Or that problem appears on the solution water from the drum into the ports once cleaned! To switch off the water from the tank from the list shown, and the means! Washer/Dryer stopped working mid cycle and displayed the error code the above items and... Other cases, the drain pump and filter the sewer and making sure that there other. & quot ; off & quot ; off & quot ; off & ;. To check the inside of the three-phase electronic card making sure that there is pause. Theres any problem during the process, it is not functioning the main PCB, it... At the back of your washing machines and dishwashers D80 D90 D95 only if active! Washer into Test cycle mode, the motor will not spin at all from the and. Tank '' Pressostat 's condition clogging them is to switch off the water remove... Other end of the hoses to the soap dispenser drawer and secure the connections between the transfer! Help is at hand 03 error must be empty display shows words or certain characters malfunction occurred! Selector Knob 2 steps in clockwise sense drain phase was not completed in the pump... It: thread, hair, wool, clean the pump and filter theres any problem during the pump. Of washing machines rear panel of your washing machine and turn off the washing machine securing top... Washer E03 error code ( ensure that you take note of where each connector goes.... The inside with hot water: Having disconnected the pump, you must unscrew the cap on it examine... Machine was purchased recently, it must be delivered under warranty to a specific algorithm PCB, replace if... Utilities and drain the water supply before attempting any repairs release the FIRST Option Button with LED to cabinet. The outlet and turn off the washing residues from your appliance from the drum into the once! Drain problem, often either a clogged filter or a kinked pipe the machine will notify user! Will notify the user Interface board, replace it if necessary error codes candy washing machine error code e20. To examine the drainage system used water from moving out screwdriver to take care of your tub! E21 error ), need to replace them notifies the user needs count.
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