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best decision I made to remodel

The best decision I made to remodel my kitchen with Kraftmaid. Demolition is dirty and dusty.

The major issue we have is with the doors. You can learn more about KraftMaid Momentum by visiting www.kraftmaidmomentum.com. The doors and drawers are self closing and work great. More than one cupboard door broke. So that's my $50,000 kitchen and master bath???? Protect floors and walls leading to and from your kitchen. Now 5 more weeks before projected delivery. Please contact us using our online form. Also, we are a verified merchant with Authorize.net. Delivery time will vary depending on your location, but usually runs between 3 to 10 days. They are of good construction. Kraftmaid didn't tell us, the poor delivery guy had to give the news. Now we have a very large and expensive cabinet set with a door missing that we are not able to replace it is it is it is a very different coat color match. Transparency in Supply Chains Act Disclosure, Meet with a kitchen planning professional, Order KraftMaid cabinetry door and finish samples, Purchase fixtures, flooring and appliances, Install lighting, faucets, backsplash and hardware. Unfortunately we did not use a Lowe's cabinet installer and went with a local contractor who knew nothing about kraftmaid painted & ready to install cabinets. Arrived weeks later, stabbed and destroyed by a forklift at trucking company.

Customer service is lacking as they advise you to accept these minor defects. Maybe this is the impact of the company now being owned by private equity firms more concerned with current profits than their legacy and the trust that customers can have in their products. I need to replace a cabinet, but the style has been discontinued. To learn more on how KraftMaid is committed to the community and the environment, please visit our Environmental Commitment section. Ill be ordering Kraftmade cabinents again. Go ahead!

It is apparent from their sales rep to manager roles that either they know there product is bad and are sick of the calls or just don't care. For Complete Terms and Conditions, click here: You will be able to upload media right after you submit your review. thomasville Were encouraged by recent improvements weve seen, and are optimistic that delivery times will continue to improve as transportation providers bolster their workforce to meet demand. On top of all of that their customer services sucks! When we call to schedule your delivery, let, the agent know of any potential hazards or issues related to your delivery location. We are camping out in our own house and have been all summer. Fax or e-mail us this information along with your contact information such as an email address or return fax number and/or phone number. So when planning your space needs and anticipating what you will be getting, take it into consideration. 100% of my order was damaged and they are refusing to replace and/or reimburse me for the cabinets. My assessment is they are either horribly understaffed or have not hired quality operations. Top. Boxes or APO/FPO. Get the latest updates. First shipment delivered 2nd week of August. I have Never experienced such piss poor customer service in my entire life. DO NOT BUY FROM KRAFTMAID! I like that Kraftmaid sink cabinet is made of a durable plastic so I not have to worry about water under the sink doing damage. We had quite a larger order of cabinets and received everything in March. Even my cabinet style is discontinued they place an order for the replacement. Your local local design professional is the best resource to determine available sizes. Regardless of the size of your order, freight will never exceed $500 (even for an entire truckload). The box was undamaged leaving us to assume it was packaged that way at factory. Were experiencing longer than normal production and delivery times. I will never recommend these companies to anyone ever again. Here I sit 03/21 and still waiting on replacement doors. KraftMaid stands behind their product and has excellent customer service. What is KraftMaid doing to support the environment? ), Transparency in Supply Chains Act Disclosure. Transparency in Supply Chains Act Disclosure. Top, Please contact a KraftMaid Customer Care Representative at 1-888-562-7744. We ordered white cabinets and they are GARBAGE! Any issues that we had during installation were resolved to our satisfaction. Consider the number of cabinets you, ordered, plus trim, moldings and otheraccessories., Ideally you should choose a location where boxeswill notneed to be stacked and where theywont, Dontforget about storage space for other items such as flooring, sinks, and appliances. My wife waited for 5 years for her dream kitchen, after looking for right cabinets. We do not see this information, all that we see is the shipping address and that payment has been made in XYZ amount. Completely unacceptable. We call it a Kitchen-at-a-time (KAAT) In most cases, you can expect your order to take roughly four weeks (depending on geographic location and timing of your order). They said they would replace it if it was under warranty, but of course are claiming that it broke from miss use and will not even allow us to buy the replacement now! My brother in law is getting ready to remodel their kitchen as is one neighbor, they are asking us how we liked ours and would we recommend? Dozens of phone calls, I got a delivery window of July 9. Everything was just perfect! Theyre part of every remodeling project. Upon receipt of your package you can initiate your return by contacting Customer Care and following the steps outlined below. nj gemini llc Where can I get replacement parts, touch-up materials or polish/cleaner for my KraftMaid cabinetry? I have been hung up on 3 times by Kraftmaid customer service, called the manufacturer about 30 times because I have not received one person who can answer any questions I have. Had the initial purchase in 10/2020 cabinets took some time to come in. You may return other items in their original condition within 30 days of receipt of the shipment. Despite the reports of the problems throughout the years and their current lifetime warranty, they denied all requests to address these clear product failures as the warranty at the time of purchase was five years. Purchased Kraftmaid kitchen cabinets for our new home and they were damaged when installed. First, pick out a door style you like. After receiving a quote from us, you can order a cabinet door or stain block before ordering your desired cabinetry. I visited two retailers who both sold KraftMaid products, but the cabinet names were not the same. PLEASE READ!!! I ordered, from Lowes, Kraftmaid cabinets. They have done an excellent job of collecting almost $12,000.00 from a disabled Combat Veteran on a disability with no conscience. Not to mention all the other pcs - very poor quality -unmatched seams, etc. Terrible or non-existent quality control. Create an account to be able to manage all of your submissions. Can I purchase a stain to coordinate the trim around my windows with my cabinetry? the kraftmaid cabinet is the only cabinet I will use and install on all my jobsites I work in boston on the waterfront in high end condos the product is amazing -is well built the quality is amazing and the service is above standards -you guy are amazing, gotta say a 12 k cabinet order had several scratches, blemishes and even warped drawer fronts and cabinet drawer box damage however each time we noticed something else over the 2 months we installed this ourselves, and called,KA sent us out new whatever we asked for incredible really no questions asked total trust.. and that alone is worhthy a 5 star rating in my book as we all know when multiple items like this are touched by so many and shipped across the country damages will happen great job KA customer service simply amazing.. thanks. However, not every style is available in every wood type. 12 weeks and still no cabinets, we ripped out our kitchen in April and have been living without a FULL kitchen since. The next day I received an email saying do not dispose of the cabinets but that they would send me replacement parts and pieces. Top, A local design professional can order door samples in almost any style, material, and color combination that we offer. We are able to save our customers lots of money due to the fact that we are an online company with minimal overhead and minimal markups on the Kraftmaid cabinets we sell.

Today 1/27/2022 I do not have cabinets. Can I purchase KraftMaid Storage Solutions to utilize with my current cabinetry? I am extremely satisfied and happy with the quality of the wood and craft. At KraftMaid, we believe its important that you work closely with the professionals to bring your vision to life and ensure a proper installation. I remodeled my kitchen in 2015 with Kraftmaid cabinets. I was supposed to disassemble the drawers, drawer glides and doors and replace them with the new parts. The sink base can't be installed because it's AFTER the drawers. If we were ever to do another kitchen again or anything that need cabinets we'll definitely go with Kraftmaid again. I contacted Kraftmaid for doors replacement. Well, wish I found these reviews before we bought Kraftmaid.

We are a member of the Better Business Bureau. Norcraft delivers direct from the plant. When the cabinets did arrive, it was only half the order. Were experiencing longer than normal production and delivery times. Butone 2'x3'x 4" PKG arrived from Kraftmaid today. However, since we do not sell direct, this product must be ordered and purchased from a local retailer through their kitchen design department. Revise and adjust your design plan as many times as it takes. Just chiming in as I have a kitchen with Kraftmaid and after 16 years, it is still wonderful. The most amazing part is that after we sent multiple pictures of the damage, were told they would not let the cabinets leave the plant without a second look WE STILL GOT DAMAGED PRODUCT. Its match perfectly the original ones from 6 years ago. When my wife called again, there was no order for any of it! I notified Kraftamid and they told me I could buy some paneling but I don't have it in me to wait anymore and I refuse to give them anymore money. It was THE WORST EXPERIENCE EVER! This is a sad excuse for a company and I would stay away from ever purchasing from them. The cabinets look gorgeous. Thank you. What is the overall quality of the cabinets? Below is what I ordered and the problems I have encounted. Common carrier shipments are palletized, bubble wrapped & strapped for extra protection. Cannot believe these cabinets got through their supposedly high quality control! How do I clean and care for my new KraftMaid cabinets? The replacements arrived in a dilapidated box barely held together with tape. We were thrilled to discover that some premium features such as the soft closing doors and drawers are now standard. In some areas KraftMaid may be interested in establishing new dealer locations if a dealer meets specified criteria. The answer is no. Through state-of-the-art construction methods, we use the finest materials to build each cabinet to your exact specifications. Spent nearly 25K on a huge kitchen remodel and continually had to have cabinets reordered. Prepare for your project using this list of basic steps as your guide. Not sure what I should do. We did our own install and everything went great. We intentionally chose a "semi-custom" option with only a few door styles and finishes so it would be easier to get. Hopefully? Not made to last. If you have any questions regarding this order, please call us at 1-888-562-7744. Additionally, some door styles are exclusive to certain sales channels. Were very sorry for the inconveniences and stress you may be experiencing from these delays. My wife and I are remodeling a kitchen and dining room. Overall very satisfied with the quality and price of my new kitchen cabinets.

cabinets kitchen cabinet installation depot KraftMaid rep is not interested in correcting poor quality nor correcting poorly made items. We welcome the opportunity to make your project one youll love for a lifetime. It is the responsibility of Kitchen Cabinets Reviews to provide honest and valid reviews and we appreciate you taking the time to add your thoughts. Dozens of phone calls.

Virtually every door and cabinet has some sort of mark on it from their terrible packaging. Kraftmaid customer service representatives just passed me around, lied to me and couldnt tell me where my cabinets were. Top, Your local vendor can recommend certified installers (general contractor), interior designers and kitchen designers. I am wholeheartedly DISAPPOINTED and EXHAUSTED by this process with Kraftmaid, Lowes, and XPO. KraftMaid cabinetry is made to order for each customer. I was told 12 week delivery by LaValley Building Supply in Claremont,NH. Product must be shipped back or postmarked prior to the expiration of the 30-day window. Interior of cabinet drawers look like a 10 year old put it together. Highly recommended to anyone with Kraftmaid. Small orders may be sent by UPS or FedEx Ground at your request. Had to track one missing cabinet down myself at a local warehouse, they thought they sent the right one but sent the WRONG Cabinet 2x. Top, Please visit your local KraftMaid retailer so that they can contact a KraftMaid sales representative to get you correct pricing information. We waited 3 weeks For a cabinet that the shop forgot to make. Consequently, there is a price point at which these savings begin. They replaced a few doors that had bad finish and replaced two cabinets, but the problem persisted and was reported to the regularly. Please email or call us for additional sample information. We had a replacement order put in, meanwhile the installers put the damaged one in so the countertop people could take measurements. Cabinetry is Built To Order enabling you to choose, the wood specie & color of your choice. My kitchen designer said they were easy to work with to get the replacement cabinet, not like some others who make you jump through hoops to fix the problem. It was left on my porch like an Amazon delivery. We have all of the major brands listed - Kraftmaid, Mid Continent Cabinetry, Marsh, Fieldstone Cabinetry, Quality, Merillat, Welborn, StarMark Cabinetry, UltraCraft Cabinetry, Urban Effects Cabintery, Decora, Thomasville, Medallion, Omega, Diamond and more. They asked for pictures. Camping indoors for weeks already no end in sight. I emailed the Kraftmaid district manager and the district manager's supervisor but received no response. I have not had my cabinets very long (four months) but they look great, and I have not had any problems. They tease you at the big box stores that its a great sale or these are quality for the price but dont kid yourself. With semi-custom cabinetry, you get to enjoy customizing your cabinetry design without the steep prices and extended lead times that often go with fully-customized cabinets. Additionally, pricing a cabinet order can be quite complex depending on the size of your space and the storage and decorative options you choose as well as any construction upgrades you desire. I have also ceased business with the box store that sold em to us. I called Kraftmaid and reported the problems. Top, We offer the option to purchase only the doors and/or drawer fronts. ayden birch aristokraft They look great, feel great and had no damages during the shipping of cabinets. Top, Basically, as long as you own your home, we will guarantee your cabinetry to be free from defects in material and/or workmanship under normal residential usage. Just took a few weeks to build new ones. Most of our cabinetry comes fully assembled & ready to install. For an average freight figure, add 10% to cost of order. Built a 4,500 sf house eight years ago and used Kraftmaid cabinets FROM A KITCHEN DESIGN SHOWROOM. Overall many of the kitchen cabinets came with a number of factory flaws, dings, nicks, joint seems separating and/or showing on front of cabinet for most of those issues Kraftmaids resolution was to send a touch up kit. If it was just a few minor blemishes that would be fine, however it was several of the cabinets that needed a lot of filler and color penwith some still visibly marred.

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best decision I made to remodel